University of Wisconsin–Milwaukee

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Physical Plant Services
Service Request
229-4742 or 229-4496
7:00 a.m. - 4:30 p.m.

Emergency/After Hours

Lighting Problems
7:00 a.m. - 3:30 p.m.

Service Requests should be submitted through iServiceDesk.

Click here for:  iServiceDesk


iServiceDesk is up and running normally.

Please enter Key Requests, Key Queue Requests, and Project Requests

by authenticating with your iServiceDesk login as was done in the past.


When do I need to Log In?

If you are submitting a Service Request or Chargeable Work Order Request, log in is NOT REQUIRED.

If you are submitting a Key Request, Key Queue Request, Project Request, or accessing the existing Work Orders & Requests list, log in is REQUIRED.

***Your ePantherID and password are NOT the log in for iServiceDesk***

In order to have access to any of these functions,
your UBR must approve your access.

For security reasons, UBRs can only

appoint 2 requestors per department.

Please have your UBR fill out the UBR Permitted Requestors form and email it to

Printable (pdf) iServiceDesk instructions:

For emergency situations:
Call 229-4742 or 229-4496 7 AM - 4:30 PM
Evenings, Weekends and Holidays: Call 229-4652


Work Orders

Questions regarding status, estimates, or scheduling may be directed to
Dawn Aguilera at 229-6338 or


Mail Services - Work Order

The Bulk Mail Request Form should be used for USPS and FedEx mailing

Effective January 26, 2015 all requests must be submitted electronically through the Facility Services iServiceDesk webpage.