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HomeCourses & ProgramsFaculty & Staff
  Certificate in Sales and Service Excellence  
Consultative Selling is the key to customer focused sales and service interactions. Learn the skills and strategies necessary to gain competitive sales advantage by planning and executing a proven sales process.

You can personalize our highly interative, self-paced, online program for your needs and skill level. All modules feature ongoing feedback and individual coaching.

Earn the certificate by completing 5 modules, or take individual modules without pursuing the certificate.

Who Should Attend
Salespeople, sales support, as well as potential candidates for sales positions who want to build and revitalize their existing sales skills.


More...

 
  Courses  
Closing, Gaining Commitments & Follow-Up
Complimentary Skill and Knowledge Assessment
Consultative Selling-Identifying Needs
Expanding Your Business - Managing Relationships
Handling Stalls & Objections
It Takes All Kinds
Negotiating for Impact
Service From The Inside Out
Speaking Your Customers' Language
 
For more information, contact:
  Dana LaFontsee, Program Director, danalaf@uwm.edu, 414-227-3378, 888-947-9947
 

Features

Save 20%
on Leadership and Supervisor courses
Register for one Leadership or Supervisor course and get the second for 20% off (management courses not included).

Business Catalog

Or dowload the pdf

Upcoming Opportunities
in December
2-3: Emotional Intelligence II - Deepening Your Emotional Intelligence Skills
3-4: Power & Influence without Authority
7: Managing Day to Day Employee Performance